Services · Maintenance

Website care plans that keep you running

Hosting, security, monitoring, backups and content updates, all handled by the founders for one simple monthly fee. No separate hosting bills, no plugin licences, no website you have to worry about. You run your business; we keep your site fast, safe and online.

What's included

Everything handled, nothing to think about

One monthly plan covers the lot. No upsells, no “that’s an add-on” surprises for the basics every site needs.

Managed hosting

Your site runs on fast, modern infrastructure we manage end to end. No separate hosting account to set up, no cPanel to log into, no surprise renewal bills, it is all part of one monthly plan.

Security & updates

Because we build in code rather than plugins, there is far less to go wrong, and we keep everything patched and current. SSL certificates, dependencies and security headers are all handled for you.

Uptime monitoring

We monitor your site around the clock. If anything goes down we usually know and have started fixing it before you, or your customers, ever notice.

Backups

Regular automated backups mean your site can be restored quickly if it is ever needed. Your content and data are never sitting in a single point of failure.

Content updates

Need a price changed, a new team member added, opening hours updated or a seasonal banner swapped? Email us and we will handle it, usually the same working day. No fiddling with an editor yourself unless you want to.

Priority support

You deal directly with the two founders who built your site, no ticket queue, no offshore support desk. A quick message gets a quick, human reply.

Why it matters

A website is software, and software needs looking after

The most common reason a small-business website lets its owner down is not the original build, it is everything that happens afterwards. SSL certificates expire, plugins fall out of date and open security holes, hosting bills lapse, and nobody notices the contact form stopped sending emails until a customer mentions they never heard back. An unmaintained site slowly rots.

Our care plans exist so that never happens. We host, monitor, patch and back up your site continuously, and we are a direct message away when you need a change. It is the same model the best software runs on, just applied to your website, with two named people responsible rather than a faceless support desk.

FAQ

Common questions

What does the monthly plan include?

Hosting, SSL, security and dependency updates, uptime monitoring, regular backups, small content updates and priority founder-direct support. It is the everything-handled plan, you should never need to think about the technical side of your website again. Plans start from £49/month on our current limited offer (normally £99/month).

Do I have to take a care plan?

For sites we build and host, a monthly plan is how we keep them running, secure and supported, so it is part of the package. We think that is the honest model: a website is software, and software needs maintenance. What we do not do is leave you with an unmaintained site that quietly breaks six months later.

Can you maintain a website you didn't build?

Sometimes, it depends on how the existing site is built. We can usually take on and host clean, modern sites. For older WordPress or page-builder sites that are slow or fragile, we will be honest: it is often better value to rebuild on a fast, maintainable foundation than to keep patching something that will keep causing problems. We will tell you straight which makes sense for you.

How quickly do you respond to support requests?

Most requests get a reply the same working day, and small content changes are usually live the same day too. For anything urgent, like the site being down, monitoring means we are often already on it. You are messaging the founders directly, not logging a ticket.

What happens if I want to cancel?

Plans run month-to-month with one month's notice, no long lock-in contracts. The site is yours, your content and domain belong to you, and we will help you transition if you ever need to move on. We would rather keep your business by being worth it than by trapping you in a contract.

Is hosting really included, or billed separately?

Included. There is no separate hosting invoice, no domain markup games and no plugin or platform licences to pay for on top. One predictable monthly figure covers hosting, maintenance and support together.

Want your website properly looked after?

Whether we built it or not, tell us about your site and we will come back within one working day with an honest plan.